Terms of service
Terms of Service
Last updated: December 2025
Welcome to Cellagenix. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site or purchasing our products.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information and Use
All products sold on this site are for external cosmetic use only unless otherwise stated.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. We recommend performing a patch test before full use. By purchasing our products, you assume all responsibility for proper use.
Professional-use products are intended for trained skincare professionals only.
3. Orders, Pricing, and Payments
All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice.
We reserve the right to limit or cancel quantities purchased per person, household, or order. In the event we make a change to or cancel an order, we may attempt to notify you using the email or phone number provided at checkout.
Payment must be received in full before your order is processed and shipped.
4. Shipping
Shipping times and methods are outlined in our Shipping Policy. Once a package has been handed off to the shipping carrier, we are not responsible for delays, loss, or damage caused by the carrier.
5. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy. By purchasing from our site, you agree to the terms outlined in that policy.
6. Accuracy of Information
We strive to ensure that all product descriptions, images, and information on our website are accurate. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct errors and update information at any time without prior notice.
7. Intellectual Property
All content on this website, including images, branding, logos, text, and design elements, is the exclusive property of Cellagenix and may not be copied, reproduced, distributed, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Cellagenix shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our products or website.
By purchasing from our store, you agree to release and hold harmless Cellagenix, its owners, and affiliates from any claims arising from misuse of products.
9. Indemnification
You agree to indemnify, defend, and hold harmless Cellagenix and its affiliates from any claim or demand made by any third party due to your breach of these Terms of Service or your violation of any law or rights of a third party.
10. Third-Party Services and Links
Our site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party sites.
11. Privacy
Your personal information is governed by our Privacy Policy.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of the site following updates constitutes acceptance of those changes.
14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: lab@cellagenix.com
Phone: 831-204-0741